1. Scope
This Privacy Policy describes how Shift Atelier Floristry (“we”, “our”, “us”) collects and processes personal information when you visit our website, purchase courses, or interact with our services.
2. Data We Collect
- Account and contact data: name, email, phone, billing address.
- Transaction data: purchased courses, amounts, time stamps.
- Usage data: pages viewed, device identifiers, approximate location, session logs.
- Support data: messages, attachments, and feedback you provide.
3. How We Use Data
- Deliver courses, critiques, certificates, and service updates.
- Process payments and maintain invoices.
- Improve content quality and site reliability.
- Prevent fraud, abuse, and violations of our Terms.
- Comply with legal obligations and respond to lawful requests.
5. Legal Bases
Where required, we rely on consent, contract performance, legitimate interests (such as site security and service improvement), and legal obligations.
7. Security
We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method is 100% secure, and we encourage strong passwords and up-to-date devices.
8. Retention
We retain data for as long as necessary to provide services, meet legal requirements, and resolve disputes. When no longer needed, we delete or anonymize data.
9. Your Rights
Depending on your location, you may request access, correction, deletion, restriction, or portability of your data, and object to certain processing. You may withdraw consent at any time.
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
11. Changes to This Policy
We may update this Policy to reflect legal, technical, or business changes. The “Last updated” date will change accordingly.
12. Contact
Questions? Contact our Privacy Office: [email protected] or call +1 (415) 555-0198. Last updated: January 1, 2026.